Claims handling law and practice: a practitioner's guide

Anchored by the firm’s key principle of helping clients to use lawyers less, Kennedys' most popular guide empowers insurers, third party administrators, corporates and their claims teams to become less reliant on their lawyers.

Applicable for everyday use, Claims Handling Guide provides practical hints and tips for all key areas of claims handling, as well as being a useful reference tool for problem solving and business strategy. Over 80 leading Kennedys lawyers across the UK and Ireland have contributed to the 2021 edition of the guide and the latest 2022 Supplement guide, offering their expert advice on tactics and best practice.

The fourth and significantly expanded two-volume edition introduces new chapters on emerging key issues including cyber, intelligence/desktop investigations and international arbitration. It now extends to 47 chapters covering all areas of general liability, including motor, employers’ and public liability, occupiers’ liability and quantum, as well as other areas such as clinical negligence, health and safety, occupational disease and housing disrepair claims.