Casualty

Managing casualty claims requires clear strategy, strong insight, and consistent support across jurisdictions. Our global casualty team works in partnership with insurers, corporates, and public bodies to navigate the full range of casualty claims from complex, high-value and high-profile matters to lower-value cases with strategic importance.

With extensive experience in casualty insurance and liability risk, the team helps clients manage incidents, respond quickly, control costs and strengthen their longer-term risk strategies. Support goes beyond claims defense; it includes prevention, training, trend analysis and insight into evolving risks shaping casualty portfolios worldwide.

What we handle

Our work spans the full spectrum of casualty claims and casualty insurance matters, including:

• Catastrophic and large loss cases
• Employers’, public and product liability (EL/PL)
• Motor, credit hire and high-volume/low-value claims workflows
• Fraud and suspected fraudulent activity
• Legacy disease / workers compensation and long-tail exposure
• Abuse and specialist claims
• Medical and healthcare liability
• Property damage
• Environmental and toxic tort matter
• Regulatory investigations, inquests, and health & safety matter

This work is supported by specialist medical, technical, and investigative capability, helping establish factual clarity early and inform the right approach for each claim.

The team works with clients across a wide range of sectors, including:

• Manufacturers
• Health and social care
• Construction and engineering
• Transport
• Hospitality, leisure, tourism and entertainment
• Sports
• Government and public bodies

A strategic, collaborative approach to casualty claims

Casualty claims management is approached with early evaluation, decisive planning, and a focus on cost-effective outcomes. Clients benefit from guidance that is clear, commercially focused and aligned with operational priorities.

Where litigation becomes necessary, representation is supported by local teams who understand their regional regulatory environments, claims cultures and market pressures.

This global-with-local model ensures casualty claims are handled consistently worldwide while still delivering the nuance and responsiveness required in individual markets.

Using data and insight to improve claims outcomes 

Casualty insurance portfolios increasingly rely on strong data and analytics. We use digital tools, dashboards and claims intelligence to help clients:

• gain clearer visibility over indemnity spend
• track patterns in frequency, severity, and claimant behaviour
• spot emerging risks and shifts in exposure
• manage high-volume claims more efficiently
• strengthen internal reporting and escalation processes
• support more consistent decision-making

These insights enhance both daily claims handling and long-term casualty strategy.

Working in partnership, globally and locally

Close collaboration with clients is central to how casualty matters are handled. The team works alongside claims handlers, brokers, risk managers and in-house legal teams at every stage to ensure alignment, transparency, and early engagement on key decisions.

With a global network and established local teams across the UK, US, EMEA, APAC and LATAM, clients benefit from seamless support wherever casualty claims arise. Delivered with consistent standards, shared insight, and coordinated communication.