Stephen Moon is a Senior Manager in the Working Capital team in Chelmsford.
I attend a meeting with one of the Partners within the Insurance Division to discuss a complex billing issue. Follow up to action the revision of the invoices discussed.
Morning
I arrive at the office early, tidy my inbox and go through my emails received from the previous evening.
9:00
I catch up with the Head of Finance Operations to discuss our Month End billing deadlines and any current team issues.
10:00
I attend a meeting with one of the Partners within the Insurance Division to discuss a complex billing issue. Follow up to action the revision of the invoices discussed.
11:00
I discuss with one of the Assistant Managers in my team the onboarding of a current client to an e-Billing portal, the requirements and follow up meetings required to action the request.
12:00
I attend an aged debt meeting with a large client to discuss issues in query and potential payment plan going forward.
Lunch
As we have a new joiner in the team, we have a team lunch all together at a local restaurant. This is a great way to all meet as a team!
15:00
After lunch I attend the Working Capital Manager Meeting. This is a fortnightly meeting where we discuss team issues and potential issues that could arise at the Month End.
16:00
I follow up on topics discussed during the Manager meeting, arrange meetings and draft emails.
17:00
I review my emails and address queries such as Partner escalations and reports required together with billing requirements in light of the Month End. I then prepare the agenda for the upcoming Team Meeting.
Evening
I finish work and go home for a run. I am in training for the London Marathon which I am running on behalf of Kennedys charity, The Children’s Society.