Claims Handling Law and Practice: A Practitioner's Guide

The fourth edition of our most popular guide for claims handlers has launched.

Particularly in light of the current pandemic, the claims and wider market are constantly adapting to the evolving challenges facing you, your people, business and customers. The latest edition of our 'claims handling guide' has therefore been expanded to include new chapters on some of these key issues including cyber, intelligence/desktop investigations and international arbitration.

An invaluable tool for claims handlers

Leading experts from our UK and Ireland offices have created a practitioners handbook that is an invaluable tool for claims handlers. It offers advice on tactics and best practice, drawn from our wealth of experience and depth of relationships.

The guide’s clear and concise style gives you practical hints and tips for all key areas of claims handling. It is applicable for everyday use, as well as being a reference guide for problem solving and business strategy. It aims to help readers to become more independent from, rather than more reliant on, their lawyers.

Kennedys' Claims Handling guide meets the challenge of communicating complex points of law in the most simple way. It’s an excellently reliable resource for day to day claims handling across multiple disciplines and is still, without fail, my ‘go to’ book to keep abreast of the latest legal practice.

Claims Operation Manager, Global Insurer

Claims Handling Law and Practice: A Practitioner's Guide

Contact us

If you have any queries, please contact your Kennedys client relationship partner or email us.

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Claims Handling Law and Practice: A Practitioner's Guide

Purchase your copy from Amazon now, or contact your Kennedys client relationship partner.

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Casualty coverage

Catastrophic and complex injury




Directors and officers liability

Employers' liability and public liability



International arbitration

Local authority | Historical abuse

Legal and claims principles



Personal injury - foundation

Product liability

Professional liability


Regulatory defence


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