Product safety blog - General consumer product issues
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On 6 January 2022, the Office for Product Safety and Standards (OPSS) published their updated service standards, clarifying the enforcement role of the OPSS and how they regulate businesses producing and selling products in the UK.
On 7 September 2021, the Office for Product Safety and Standards announced that the National Measurement Office would cease to be a Conformity Assessment Body in 2022. Historically, the NMO, which is part of OPSS, has provided product certification, quality management system certification, testing, calibration and training services in relation to metrology.
Unsafe products can lead to claims for reimbursement, compensation and/or other remedies. A rise in consumer led litigation and mass harm events, particularly in relation to consumer products, highlighted the need for EU consumers to have an effective mechanism by which they could bring group actions and enable access to justice.
The House of Lords Communications and Digital Select Committee has recently published a report in response to an inquiry they launched in September 2021 into the effectiveness of digital regulation. The key recommendation that could impact product manufacturers and online platforms selling products concerns the current composition of regulators of online platforms.
EDPB’s consultation on personal data and letter on cookies could provide helpful clarity for online platforms
The recent European Data Protection Board plenary session held on 18 January 2022 saw the EDPB adopt two key points of importance for online platforms: (1) guidelines on the right of access for data subjects; and (2) a letter in response to concerns surrounding cookie consent requirements.
On 11 March 2021, the Office for Product Safety and Standards opened a consultation via its UK Product Safety Review, exploring changes to existing product safety laws to ensure the framework is fit for the future.
On 10 November 2021, the Office for Product Safety and Standards (OPSS) issued a warning to UK consumers highlighting the product safety risks when shopping for goods on online platforms, with reports that more than 10,000 unsafe products have been taken down from online platforms in 2021 alone.