Personal injury forecast 2018: shifting sands and new horizons

The litigation landscape continues to evolve – driven by both policy decisions and behaviours at the claims handling level. In addition, never before has it been as important to consider individual measures against the broader environment which touches the industry: innovation, digitisation and politics.

As the sands continue to shift, we review the status of priority areas that have the potential to impact the claims handling space and offer our predictions on what to look out for in 2018.

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