Products and innovation

At Kennedys we are redefining what it means to be innovative.

We’ve been delivering innovative tools to help our clients manage their claims process for over 10 years. And we’re committed to doing this in the future.

Our home for our cutting edge technology

We’ve launched Kennedys IQ, a technology-driven company whose purpose is to be “Kennedys, without the lawyers”.

Combining human and machine intelligence, Kennedys IQ has been set up to focus on product development targeted at the needs of clients, rather than Kennedys’ internal operating efficiency, and recognises that the future of legal services is not just about legal advice. Kennedys IQ continues to build on our strategy of helping clients use lawyers less.

Kennedys IQ is the new home for these cutting-edge developments, which run off our new bespoke IQ Platform, supported by lawyers, technologists and claims experts. The goal is to help clients manage claims in less time, at a lower cost and with better outcomes.

Our IQ Platform features six smart tools that clients can switch on and off to automate or manage the day-to-day claims process: Incident Manager, Fraud Detector (formerly Ki), Portal Manager, Defence Lawyer (powered by the award-winning KLAiM system), Settlement Negotiator (formerly Cybersettle) and Recovery Manager.

Innovation featured topic page

Fostering innovation

Kennedys has launched a campaign on Fostering innovation. The campaign will include four impactful events and thought provoking content exploring how innovation can secure the future of the insurance industry and the businesses that it serves.

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Feature publication

Claims Handling Law and Practice: A Practitioner’s Guide

An invaluable tool for claims handlers, our new edition gives you practical hints and tips for all key areas of claims handling.

Find out more


Market recognition
  • winners-New resized for web.png

    Winner - Best new solutions for clients

    Managing Partners' Forum Awards 2020

  • Winners-Best-client resized for web.png

    Winner - Best in client theme

    Managing Partners' Forum Awards 2020

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    Winner - Innovation in new products and services

    Financial Times Innovative Lawyers Awards 2019

  • The Lawyer Awards 2018 - Best Client Service Innovation - Winner

    Winner - Best Client Service Innovation

    The Lawyer Awards 2018

  • Insurance Post The Insurance Fraud Awards 2018 Finalist

    Finalist - Collaboration of the Year (AXA & Kennedys)

    Insurance Post - The Insurance Fraud Awards 2018

  • Legal Week Innovation Award logo - Highly Commended

    Highly commended

    Legal Week Innovation Awards 2018

  • Financial Times Innovative Lawyers Awards Shortlisted logo


    Financial Times Innovative Lawyers Awards 2018

  • British Legal Awards - UK Law Firm of the Year - Winner 2017

    UK Law Firm of the Year

    Legal Week British Legal Awards 2017

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    Technology Initiative of the Year Award - KLAiM

    Insurance Day, London Market Awards 2017

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    Legal Technology Team of the Year

    Legal Business Awards 2016

  • 2016Legal Week Innovation Awards 2016 - Highly Commended - KLAiM.png

    Finalist - Highly Commended

    Legal Week Innovation Awards 2016