Claims Handling Law and Practice: A Practitioner's Guide

Claims Handling Law and Practice: A Practitioner's Guide

Kennedys' comprehensive guide to claims handling in the UK and Ireland.

Anchored by the firm’s key principle of helping clients to use lawyers less, Kennedys' most popular guide empowers insurers, third party administrators, corporates and their claims teams to become less reliant on their lawyers.

Applicable for everyday use, Claims Handling Law and Practice: A Practitioner's Guide provides practical hints and tips for all key areas of claims handling, as well as being a useful reference tool for problem solving and business strategy. Over 80 leading Kennedys lawyers across the UK and Ireland contributed to the latest 2021 edition of the guide, offering their expert advice on tactics and best practice.

This fourth and significantly expanded two-volume edition introduces new chapters on emerging key issues including cyber, intelligence/desktop investigations and international arbitration. It now extends to 47 chapters covering all areas of general liability, including motor, employers’ and public liability, occupiers’ liability and quantum, as well as other areas such as clinical negligence, health and safety, occupational disease and housing disrepair claims.

How to buy

Claims Handling Law and Practice: A Practitioner's Guide

Purchase your copy from Amazon now, or contact your Kennedys client relationship partner to request a copy.

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Kennedys partner and founding author Richard West explains: "Helping our clients to seek ways to test or challenge the status quo remains paramount. Previous editions of the book have gained a deservedly excellent reputation and are now used extensively throughout the insurance and claims industries. In this edition, we have held true to our determined desire to help every new claims-handler as much we help more experienced practitioners. This edition therefore continues to be both a training aid and a ready-reference guide.

Our aim is to empower all readers to only use a lawyer when they really need one. Therefore, a common thread to all chapters is our desire to help claims practitioners to continue to evolve in approach and thinking when handling claims."

Our aim is to empower all readers to only use a lawyer when they really need one. Therefore, a common thread to all chapters is our desire to help claims practitioners to continue to evolve in approach and thinking when handling claims.

Richard West, Partner and founding author

Richard West-square.jpg

How to get a copy

The guide is available in both hardcopy and digital format. Please get in touch with your Kennedys client relationship partner if you would like to receive a copy.

The hardcopy version of the book is also available to purchase on Amazon.

If you have any questions, please email us.

Kennedys' Claims Handling guide meets the challenge of communicating complex points of law in the most simple way. It’s an excellently reliable resource for day to day claims handling across multiple disciplines and is still, without fail, my ‘go to’ book to keep abreast of the latest legal practice.

Claims Operation Manager, Global Insurer

Aviation

Casualty coverage

Catastrophic and complex injury

Celtic

Costs

Cyber

Directors and officers liability

Employers' liability and public liability

Fraud

Healthcare

International arbitration

Local authority | Historical abuse

Legal and claims principles

Marine

Motor

Personal injury - foundation

Product liability

Professional liability

Property

Regulatory defence

Travel

Claims Handling Law and Practice: A Practitioner's Guide

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